Overview

At Design and Pattern, we are committed to providing high-quality safety workwear, sports goods, and leather accessories that meet international standards. Every product is carefully inspected and tested before shipment to ensure customer satisfaction.

Please read our No Return and No Refund Policy carefully before making a purchase.

Payment Policy

At Design and Pattern, we value transparency and professionalism in every business transaction. To ensure smooth order processing and mutual trust, we follow a clear and reliable payment structure for all our global clients.

Payment Terms

• 50% Advance Payment:
  A 50% advance deposit is required to book and confirm your order. This allows us to begin production, reserve materials, and schedule your shipment.

• 50% Balance Payment:
  The remaining 50% is due upon completion of the order, before dispatch or shipment. Once payment is received in full, your goods will be securely packaged and shipped to your destination.

No Returns

All sales are final. Due to the nature of our products — including customized safety apparel, workwear, and export orders — we do not accept returns once the order has been shipped or delivered.

• We strongly advise reviewing product details, sizes, and specifications before confirming your purchase.

• Custom or bulk orders are made-to-order, and thus cannot be returned or exchanged.

 No Refund

We maintain a strict no-refund policy for all products sold on our website or through authorized sales channels.
Refunds will not be issued for:

• Incorrect size selection by the buyer

• Color variations due to digital screen display

• Delayed shipping caused by customs or courier services

• Minor design or pattern variations due to production batches

In rare cases of manufacturing defects or wrong product delivery, customers may contact our support team within 3 days of receiving the product for review and resolution.

Order Cancellation

Once an order has been processed or shipped, it cannot be canceled. If you wish to modify your order, please contact us immediately after placement.

please contact us at info@designandpattern.com

Quality Assurance

Every item undergoes a thorough inspection before dispatch.
We ensure:

• Compliance with international safety standards

• Durability, color accuracy, and material integrity

• Proper packaging and labeling for global shipment

Our commitment is to deliver premium quality safety wear and sports products you can rely on.

Shipping and Customs

All items are carefully packed for safe international delivery.
Please note that Design and Pattern is not responsible for delays, customs charges, or taxes once the product has left our facility.

Need help?

Contact us at info@designandpattern.com for questions related to refunds and returns.